Data Protection Policy & Privacy

The data controller for the personal data collected by FLORESPAÑA is: Pablo Estanislao Heiliegers, with NIF: 55110833G (hereinafter, the Data Controller). His contact details are as follows: Address: C/ Romeu de Corbera 10, 46006, Valencia.

Laws incorporated into this privacy policy

This privacy policy is adapted to the current Spanish and European regulations on personal data protection on the internet. Specifically, it complies with the following standards:

  • El Reglamento (UE) 2016/679 del Parlamento Europeo y del Consejo, de 27 de abril de 2016, relativo a la protección de las personas físicas en lo que respecta al tratamiento de datos personales y a la libre circulación de estos datos (RGPD).
  • La Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales (LOPD-GDD).
  • El Real Decreto 1720/2007, de 21 de diciembre, por el que se aprueba el Reglamento de desarrollo de la Ley Orgánica 15/1999, de 13 de diciembre, de Protección de Datos de Carácter Personal (RDLOPD).
  • La Ley 34/2002, de 11 de julio, de Servicios de la Sociedad de la Información y de Comercio Electrónico (LSSI-CE).

Registration of Personal Data

In compliance with the provisions of the GDPR and the LOPD-GDD, we inform you that the personal data collected by FLORESPAÑA, through the forms on its pages, will be incorporated into and processed in our file in order to facilitate, expedite, and fulfill the commitments established between FLORESPAÑA and the User or to maintain the relationship established in the forms filled out by the user, or to respond to a request or inquiry from the user. Additionally, in accordance with the provisions of the GDPR and the LOPD-GDD, unless the exception provided in Article 30.5 of the GDPR applies, a record of processing activities is maintained, specifying, according to their purposes, the processing activities carried out and other circumstances established in the GDPR.

Principles applicable to the processing of personal data The processing of the User's personal data shall be subject to the following principles set out in Article 5 of the GDPR and in Article 4 and subsequent articles of Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights:

  • Principle of lawfulness, loyalty, and transparency: the User's consent will be required at all times, prior to fully transparent information about the purposes for which the personal data are collected.
  • Principle of purpose limitation: personal data will be collected for specific, explicit, and legitimate purposes.
  • Principle of data minimization: the personal data collected will be only the strictly necessary data in relation to the purposes for which they are processed.
  • Principle of accuracy: personal data must be accurate and always up to date. Principle of storage limitation: personal data will only be kept in a way that allows the identification of the User for the necessary period for the purposes of their processing.
  • Principle of integrity and confidentiality: personal data will be processed in a manner that guarantees their security and confidentiality.
  • Principle of proactive responsibility: the Data Controller will be responsible for ensuring that the above principles are complied with.

Categories of personal data

The categories of data processed by FLORESPAÑA are solely identification data. Under no circumstances are special categories of personal data processed within the meaning of Article 9 of the GDPR.

Legal basis for the processing of personal data

The legal basis for the processing of personal data is consent. FLORESPAÑA commits to obtaining the explicit and verifiable consent of the User for the processing of their personal data for one or several specific purposes.

The User will have the right to withdraw their consent at any time. Withdrawing consent will be as easy as giving it. As a general rule, withdrawing consent will not condition the use of the Website.
In cases where the User must or can provide their data through forms to make inquiries, request information, or for reasons related to the content of the Website, they will be informed if completing any of them is mandatory because they are essential for the proper development of the operation carried out.
Purposes of the processing for which the personal data are intended The personal data are collected and managed by FLORESPAÑA with the purpose of facilitating, streamlining, and fulfilling the commitments established between the Website and the User or maintaining the relationship established in the forms filled out by the User or to address a request or inquiry.
Additionally, the data may be used for commercial purposes such as personalization, operational, and statistical activities, and activities related to FLORESPAÑA's corporate purpose, as well as for data extraction, storage, and marketing studies to adapt the Content offered to the User, and to improve the quality, operation, and navigation of the Website.
When personal data are obtained, the User will be informed about the specific purpose or purposes for which the data will be processed; that is, the use(s) that will be given to the collected information.
Retention periods for personal data Personal data will only be retained for the minimum time necessary for the purposes of its processing and, in any case, only for the following period: , or until the User requests its deletion.
When personal data are obtained, the User will be informed about the period during which the personal data will be kept or, when this is not possible, the criteria used to determine this period.
Recipients of personal data The User’s personal data will be shared with the following recipients or categories of recipients:
In the event that the Data Controller intends to transfer personal data to a third country or an international organization, when the personal data are obtained, the User will be informed about the third country or international organization to which the data is intended to be transferred, as well as the existence or absence of an adequacy decision by the Commission.

Personal data of minors

Respecting the provisions of articles 8 of the GDPR and 7 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, only those over 14 years old can give their consent for the lawful processing of their personal data by FLORESPAÑA. If the individual is a minor under 14 years old, the consent of parents or guardians will be required for the processing, and it will only be considered lawful to the extent that they have authorized it.

Secrecy and security of personal data

FLORESPAÑA commits to adopting the necessary technical and organizational measures, in accordance with the appropriate security level based on the risk of the collected data, to guarantee the security of personal data and to prevent accidental or unlawful destruction, loss, or alteration of transmitted, stored, or otherwise processed personal data, as well as unauthorized communication or access to such data.

The Website (www.florespana.es) has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially, as the transmission of data between the server and the User, and in return, is fully encrypted or ciphered.

However, since FLORESPAÑA cannot guarantee the invulnerability of the internet or the complete absence of hackers or others who access personal data fraudulently, the Data Controller commits to informing the User without undue delay when a breach of personal data security occurs that is likely to entail a high risk to the rights and freedoms of natural persons. Pursuant to Article 4 of the GDPR, a personal data security breach is understood to be any breach of security that results in the destruction, loss, or accidental or unlawful alteration of transmitted, stored, or otherwise processed personal data, or unauthorized communication or access to such data.

Personal data will be treated as confidential by the Data Controller, who commits to informing and guaranteeing, through a legal or contractual obligation, that this confidentiality is respected by their employees, partners, and any person to whom the information is made accessible.

Rights derived from the processing of personal data

The User has rights over FLORESPAÑA and, therefore, may exercise before the Data Controller the following rights recognized in the GDPR and Organic Law 3/2018, of December 5, on Data Protection and the guarantee of digital rights:

  • Right of access: It is the User's right to obtain confirmation whether FLORESPAÑA is processing their personal data or not and, if so, to obtain information about their specific personal data and the processing that FLORESPAÑA has carried out or is carrying out, as well as, among other things, information available about the origin of such data and the recipients of any communications made or planned.
  • Right to rectification: It is the User's right to have their personal data modified if they are inaccurate or, considering the purposes of the processing, incomplete.
  • Right to erasure ("the right to be forgotten"): It is the User's right, unless the current legislation states otherwise, to obtain the deletion of their personal data when they are no longer necessary for the purposes for which they were collected or processed; when the User has withdrawn their consent to the processing and there is no other legal basis; when the User objects to the processing and there is no other legitimate reason to continue with it; when the personal data have been processed unlawfully; when the personal data must be deleted to comply with a legal obligation; or when the personal data have been obtained as a result of a direct offer of information society services to a minor under 14 years of age. Besides deleting the data, the Data Controller, considering the available technology and the cost of its application, must take reasonable measures to inform those responsible for processing the personal data of the data subject's deletion request.
  • Right to restriction of processing: It is the User's right to limit the processing of their personal data. The User has the right to obtain restriction when they contest the accuracy of their personal data; the processing is unlawful; the Data Controller no longer needs the personal data but the User needs it to make claims; or when the User has objected to the processing.
  • Right to data portability: If the processing is carried out by automated means, the User has the right to receive their personal data from the Data Controller in a structured, commonly used, and machine-readable format, and to transmit those data to another data controller. Whenever technically possible, the Data Controller will transmit the data directly to that other controller. 
  • Right to object: It is the User's right to prevent the processing of their personal data or to stop FLORESPAÑA from processing them.
  • Right not to be subject to a decision based solely on automated processing, including profiling: It is the User's right not to be subject to an individualized decision based solely on automated processing of their personal data, including profiling, unless the current legislation states otherwise.

Therefore, the User may exercise their rights by written communication addressed to the Data Controller with the reference "RGPD-floristeriapaloma.es", specifying:

  • Name and surname of the User and a copy of the ID card. In cases where representation is admitted, it will also be necessary to identify the representative by the same means, as well as the supporting document of the representation. The photocopy of the ID card may be replaced by any other legally valid means that accredits the identity.
  • Request with the specific reasons for the request or the information to which access is desired.
  • Address for notifications.
  • Date and signature of the applicant.
  • Any document that proves the request made.

This request and all other attached documents may be sent to the following address and/or email:

Post address: C/ Romeu de Corbera 10, 46006, VALENCIA
E-mail: info@florespana.es 

Links to third-party websites

The Website may include hyperlinks or links that allow access to third-party web pages other than FLORESPAÑA, and therefore are not operated by FLORESPAÑA. The owners of such websites will have their own data protection policies, being responsible for their own files and privacy practices in each case.

Claims before the supervisory authorityIn the event that the User considers that there is a problem or violation of current regulations in the way their personal data are being processed, they will have the right to effective judicial protection and to file a complaint before a supervisory authority, particularly in the State where they have their habitual residence, place of work, or the place of the alleged infringement. In the case of Spain, the supervisory authority is the Spanish Agency for Data Protection (https://www.aepd.es/).

II. ACEPTACIÓN Y CAMBIOS EN ESTA POLÍTICA DE PRIVACIDAD

It is necessary that the User has read and agrees with the conditions regarding the protection of personal data contained in this Privacy Policy, as well as that they accept the processing of their personal data so that the Data Controller can proceed with it in the manner, during the periods, and for the purposes indicated. The use of the Website will imply acceptance of its Privacy Policy.

FLORESPAÑA reserves the right to modify its Privacy Policy, according to its own discretion, or motivated by a legislative, jurisprudential, or doctrinal change of the Spanish Agency for Data Protection. Changes or updates to this Privacy Policy will not be explicitly notified to the User. It is recommended that the User periodically consult this page to stay informed about the latest changes or updates.

This Privacy Policy was updated to adapt to Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons in relation to the processing of personal data and the free movement of such data (GDPR) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and the guarantee of digital rights.